Habeje FAQ — All your questions, answered right here

No. Under Habeje's rules, each person may only hold one account. If multiple accounts are found belonging to the same person, all accounts may be suspended and balances forfeited.

Some details such as your email address or mobile number can be changed from account settings. To update your name or date of birth, contact Habeje support with your KYC documents.

Mobile number verification is mandatory on Habeje. Email verification is not required to use core features, but it is recommended for full access and added account security.

To close your account, contact Habeje support. Make sure to withdraw any remaining balance before closing. For self-exclusion, Responsible Gaming View page.

Log in to your account and go to the "Deposit" section. Select mobile banking or bank transfer, enter the amount, and follow the instructions — your balance is usually updated within a few minutes.

The minimum deposit amount on Habeje depends on the payment method. Mobile banking options typically have a lower minimum. Check the instructions on the deposit page for the exact amount.

Successful deposits are usually credited within 1–5 minutes. Bank transfers may take a bit longer. If more than 30 minutes have passed, contact Habeje support with your transaction ID.

Habeje generally does not charge any extra fees on deposits. However, your mobile banking provider or bank may apply their own transfer fees — this depends on their individual policies.

Withdrawals on a KYC-verified account are typically processed within 5–30 minutes. Bank transfers may take 1–2 business days. Additional verification may be required for large amounts.

The minimum withdrawal amount on Habeje varies by payment method. The limit for each method is shown on the withdrawal page. Winnings derived from bonuses cannot be withdrawn until the wagering requirement has been met.

First, confirm whether your KYC verification has been completed. Then check the status in your withdrawal history. If a withdrawal has been "pending" for more than 24 hours, contact Habeje live chat with your transaction ID.

Register on Habeje and make your first deposit. Once the deposit is successful, the welcome bonus will be credited to your account automatically. To view the full terms and conditions, Terms and Conditions View.

A wagering requirement is the condition that specifies how many times you must bet before withdrawing a bonus. For example, a 30x wagering requirement means you need to place a total of BDT 3,000 in bets to withdraw a BDT 100 bonus.

Share your referral link with a friend. When your friend registers through the link and makes their first deposit, you will receive a referral bonus. The bonus amount depends on the current offer.

No. Once a bonus expires, it is automatically removed. If you receive a bonus, try to complete the wagering requirement before it expires. The expiry date is stated in each bonus offer.

Habeje offers slots, Live Casino (blackjack, roulette, baccarat), fish games, Sports Betting (cricket, football, tennis), and joy games. There are over 500 games in total, with new titles added regularly.

Yes. Live Sports Betting is available on Habeje. You can place bets in real time across cricket, football, tennis, and many more sports. Live odds update instantly as the action unfolds.

All games on Habeje use internationally certified RNG (Random Number Generator) technology. Live Casino games are streamed directly from licensed studios.

KYC stands for Know Your Customer — it is an identity verification process. On Habeje, KYC must be completed to make withdrawals and process large transactions. It keeps your account secure and helps prevent fraud.

Typically, a photo of your National ID (NID) or passport along with a selfie is required. Proof of address may also be requested in some cases. Habeje support will guide you through the process.

Contact Habeje Live Chat immediately and request a temporary account lock. Then verify your identity and reset your password. Use a strong password going forward.

Clear your browser cache and try again. You can also try a different browser or device. If the issue persists, download the Habeje app or contact support.

If a game is interrupted due to a server-side error on Habeje, your bet will be refunded. If the interruption is caused by a loss of internet connection, the game's own rules apply. For any issues, contact support with your game ID and session details.

The Habeje app runs on Android (5.0 and above) and iOS (12 and above) devices. To download the app, Download Page Visit us.